Kiwibank announced earlier this year that it will stop processing cheques from 28 February 2020. The bank will not issue new cheque books from 30 September 2019. You can read the full information on the Kiwibank website.

We are aware that some of our wonderful supporters are Kiwibank customers and use cheques to make donations.
On their behalf, we have communicated our disappointment to Kiwibank and asked them to reconsider their decision and, at the very least, extend the transition timeframe for a few years. The request was declined.


We urge our Kiwibank customers to prepare for the change. Kiwibank is running free digital banking courses at selected community centres and libraries around the country. To find out more information, you can visit the Kiwibank website.

Other ways to make a donation

We are happy to help anyone affected by the change with finding other ways to support the work of Arthritis New Zealand. You can use your debit card or credit card for any of the options below.


Donate on our website. This is the easiest, safest and most secure way to donate.

Online Banking

Arthritis New Zealand is already loaded as a payee through online banking. If you are set up for internet banking, all you need to do is write our name in the payee box and our account details will appear.

You will be asked to include your donor number as a reference which is on all correspondence you receive from us.


You can call our office on 0800 663 463 during office hours of 09:00-17:00, Monday to Friday, and we will be able to process your donation over the phone.

Thank you for your continued support of Arthritis New Zealand. If you have any concerns or questions, please call us on 0800 663 463 or email

Help us keep our information and advice up-to-date by making a donation

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