These terms and conditions apply to the use of this website. You need to read these terms and conditions. We will use the phrase "these terms" to cover all of these terms and conditions and any changes to them.

By using this website, you acknowledge that you are bound by these terms. If you don't accept these terms, you must not use this website. In these terms:

• "You" means the person using this website
• "Your" has a corresponding meaning
• "We" means Arthritis New Zealand, with "Our" and "us" having a corresponding meaning.

Changes to this website

We may change the information on this website, including these terms, at any time. By continuing to use this website after any changes have been made, you acknowledge that you will continue to be bound by these terms.

Errors and updates

We reserve the right to add or remove material, and correct errors. If you find any errors on any part of www.arthritis.org.nz , please This e-mail address is being protected from spam bots, you need JavaScript enabled to view it at Arthritis New Zealand’s national office.

General information

We will try to make sure that the information on this website is accurate and up to date however the website makes information available to you as a general information service only. We do not guarantee that the information we provide is reliable, accurate, or suitable for what you may want to use it for. We may discontinue site availability at any time without notice.

We do not guarantee that the website or the server are free of computer viruses or any other harmful components, defects or errors. We cannot guarantee that any defects in the website will be corrected, or that your access to the website will be reliable, uninterrupted or error-free.

We will not assume any legal liability or responsibility for any delays, inaccuracies, failures, errors, omissions, interruptions, deletions, defects, computer viruses or communication line failures, or for any theft, destruction, damage or unauthorised access to your computer system or network.

Before you rely or act on any of the information on this website, you should get independent professional advice.

Liability

You use this website at your own risk. We will not be liable in contract, tort or otherwise for any loss or damage (direct or otherwise) you suffer in connection with your use of this website or of any linked website or your use of, or reliance on, information contained on or accessed through this website or any linked website.

We exclude any condition or warranty that could be implied into these terms (but only to the extent that this is allowed by law).

Hypertext links

This website will contain hypertext links to other websites that are not operated by us. These links are provided for your convenience and interest only. The inclusion of a link does not imply our endorsement of the site or any association with its operators.

We will not investigate or monitor the hypertext links to other websites. You link to them at your own risk. We are not responsible for the information contained on any website that you link to from this website.

You may create hypertext links to this website. If you do this, you accept that you are responsible for all direct or indirect consequences of the hypertext link. You also agree that Arthritis New Zealand is not responsible for any loss, damage, liability, costs or expense you may incur for creating or maintaining the hypertext link. We reserve the right to prohibit links to this website and you agree to remove or cease any link upon our request.

Intellectual property and our other rights

We hold all copyright and other intellectual property rights in this website. You may use the information on this website and reproduce it (electronically or in hard copy) for your personal use only.

In all other circumstances, you must get written permission from us before you use, send or reproduce any of the information on this website.

Donations

When you make a donation through our website (for example, by making a one-off donation), we may ask you to submit certain personal information (such as credit card information) so we can process your donation. We use the credit card information you provide only to fulfil the transaction you requested. If you are a regular donor, we will maintain your information in our customer service records. We also maintain your contact information in our records so we can contact you to provide Arthritis New Zealand information and information on additional giving opportunities.

Conditions to accept Direct Debits

1. The Initiator:
   1. The Initiator (Arthritis New Zealand) undertakes to give notice to the Acceptor (Donor) of the commencement date, frequency and amount at least 10 calendar days before the first Direct Debit is drawn (but not more than 2 calendar months). This notice will be provided either: (i) in writing: or (ii) by electronic mail where the Customer has provided prior written consent to the lnitiator. Where the Direct Debit system is used for the collection of payments which are regular as to frequency, but variable as to amounts, the Initiator undertakes to provide the acceptor with a schedule detailing each payment amount and each payment date. In the event of any subsequent change to the frequency or amount of the Direct Debits, the Initiator has agreed to give advance notice at least 30 days before the change comes into effect.
   2. May, upon the relationship which gives rise to this Authority being terminated, give notice to the Bank that no further Direct Debits are to be initiated under the Authority. Upon receipt of such notice the Bank may terminate this Authority as to future payments by notice in writing to me/us.
2. The Customer may:
   1. At any time, terminate this Authority as to future payments by giving written notice of termination to the Bank and to the Initiator.
   2. Stop payment of any Direct Debit to be initiated under this Authority by the Initiator by giving written notice to the Bank prior to the Direct Debit being paid by the Bank.
   3. Where a variation to the amount agreed between the Initiator and the Customer from time to time to be direct debited has been made without notice being given in terms of clause 1(a) above, request the Bank to reverse or alter any such Direct Debit initiated by the Initiator, by debiting the amount of the reversal or alteration of a Direct Debit back to the Initiator through the Initiator's Bank. PROVIDED such request is made not more than 120 days from the date when the Direct Debit was debited to my/our account.
3. The Customer acknowledges that:
   1. This Authority will remain in full force and effect in respect of all Direct Debits passed to my/our account in good faith notwithstanding my/our death, bankruptcy or other revocation of this Authority until actual notice of such event is received by the Bank.
   2. In any event this Authority is subject to any arrangement now or hereafter existing between me/us and the Bank in relation to my/our account.
   3. Any dispute as to the correctness or validity of an amount debited to my/our account shall not be the concern of the Bank except in so far as the Direct Debit has not been paid in accordance with this Authority. Any other dispute lies between me/us and the Initiator.
   4. Where the Bank has been used reasonable care and skill in acting in accordance with this authority, the Bank accepts no responsibility or liability in respect of:-the accuracy of information about Direct Debits on Bank statements.- any variations between notices given by the Initiator and the amounts of Direct Debits.
   5. The Bank is not responsible for, or under any liability in respect of the Initiators failure to give written advance notice correctly nor for the non-receipt or late receipt of notice by me/us for any reason whatsoever. In any situation the dispute lies between me/us and the Initiator.
   6. Notice given by the Initiator in terms of clause 1(a) to the debtor responsible for the payments shall be effective. Any communication necessary because the debtor responsible for the payment is a person other than me/us is a matter between me/us and the debtor concerned.
4. The bank may:
   1. In its absolute discretion conclusively determine the order of priority of payment by it of any monies pursuant to this or any other Authority, cheque or draft properly executed by me/us and given to or drawn on the Bank.
   2. At any time terminate this Authority as to future payments by notice in writing to me/us.
   3. Charge its current fees for this service on force from time to time.

Privacy Statement

By completing this form:

I acknowledge that the information will be provided to Arthritis New Zealand, Flo2Cash Limited and their nominated call centre, and the nominated bank.

I agree that Arthritis New Zealand and Flo2Cash Limited may retain this information for the purposes of effecting the donations pledged, and their nominated call centre will retain this information to continue & improve their fundraising activities.

My authorisation for Arthritis New Zealand to debit the specified amount from my credit card account monthly will continue after the expiry date of the credit card and with the issuance of a new card until further notice.

I understand that I am entitled to access and request correction of any personal information that Arthritis New Zealand holds about me.

Refund Policy

If at the time of donating you decide that the amount you entered was incorrect or you wish to withdraw your donation or payment for membership, please contact our National Office on 04 472 1427 for a refund. You will have 30 days to lodge your request for a refund.

Local laws and regulations

These terms are governed by the laws of New Zealand. By using this website, you confirm that you are not breaching any local laws or regulations existing where you are. Any information contained on this website does not constitute an offer in any jurisdiction other than New Zealand.

Contact us

If you have any questions about this site email the Communications Coordinator at Arthritis New Zealand’s national office on This e-mail address is being protected from spam bots, you need JavaScript enabled to view it